It can be challenging to find the right self storage facility software. This is because aside from the various features of the software programs, there are also different methods of accessing and using them. In addition, the providers of these facilities may have dissimilar terms when describing the features they offer. All these can be confusing for customers.
Fortunately, knowing more about the key features will help you understand which ones are most important for your needs. One of the first things you need to look into is accessibility. The self storage facility software comes in a stand-alone application, online-only option, and hybrid. The hybrid option is becoming more popular but in many cases, it will also cost a bit more. Their main advantage is that it will sync automatically whenever you make an update.
Aside from accessibility, the self storage facility should also be effective in billing, tracking, and analysis. In this article, we’ll look into these in greater detail:
• Billing – majority of customers would not hesitate to provide their billing details to your company so that you can bill them every month. Automatic billing makes things a lot simpler and easier for both parties. This significantly reduces the number of notices you send out. The software should be integrated with your payment processor for automatic billing to be possible.
• Tracking – in terms of tracking, the key component is simply to have the ability to identify which units are rented and which ones are still available. The importance of tracking should not be underestimated. Its accuracy ensures that your resources are maximized, thereby increasing profitability.
• Analysis – if you’re the type who wants to know everything that goes on within the organization, it is important to have self storage facility software that has a powerful tracking tool. Some applications can give you basic management information while others can give comprehensive data about your finances, account history, and charts.
Keep in mind that the providers of self storage software will inevitably claim to be the best in their field. To make sure that they really do have the functions you’re after, make it a point to view their demo videos (when available) and to take advantage of their trial offers. Depending on the provider, you may get a 10-day trial offer. Some even give you up to 30 days.
On the other hand, there may be certain companies that don’t give this trial. If that is the case with the software you’re interested in, just note if they have a satisfaction guarantee. It is possible to ask for a refund if you’re not happy with their features. Try to avoid companies that neither provides the free trial offer or the refund option.